Classify → Validate → Notify

How AI Document Validation Works

Upload an ID, passport, or certificate. Our AI extracts key fields (name, ID, issue & expiry), runs authenticity, tamper, and expiry checks, then emails a clear pass/fail result with reasons. Fail emails include direct re-upload links so applicants fix issues fast.

  1. 1
    📄

    Upload

    Upload PDF, JPG, or PNG (multi-page supported). Files are encrypted and processed solely for validation.

    • Up to 25 MB per file
    • Supports IDs, passports, certificates
    • Secure handling; retention per policy
  2. 2
    🤖

    AI Validation

    The system classifies the document, extracts fields (name, ID number, issue & expiry) and checks:

    • Authenticity & tamper signals (watermarks, edits, artifacts)
    • Expiry checks & legibility
    • Cross-document consistency (names/IDs match across files)
  3. 3
    📬

    Outcome Email

    Receive an instant pass/fail email with exact reason codes (incorrect, missing, expired). Failures include direct re-upload links for a quick fix.

    • Pass: “All Good” confirmation
    • Fail: reasons + re-upload link
    • Audit-friendly; less back-and-forth
See Pricing
Results that matter

Why this workflow converts better

Faster outcomes, fewer follow-ups, and clearer next steps. Every decision is explained so applicants fix issues immediately using direct re-upload links.

0%

Fewer rejections after first pass

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Faster time-to-decision

0×

More completions (clear re-upload links)

⚡

Speed = trust

Instant validation keeps applicants engaged and reduces funnel drop-off.

  • Pass/fail in seconds
  • Reason codes included
🔍

Explainable outcomes

Each failure includes precise reason codes so users know exactly what to fix.

  • Incorrect / missing / expired reasons
  • Authenticity & tamper checks
🔗

Direct re-upload links

Fail emails contain secure re-upload links for missing or expired files.

  • No back-and-forth
  • Higher completion rate
🛡️

Compliance-friendly

Encrypted processing, retention per policy, and full audit trails for reviews.

  • POPIA/GDPR-aligned
  • Clear audit logs
Manual reviewAI Document Validator
Slow, inconsistent decisionsSeconds to decision
Vague feedback to applicantsClear reasoned fails
Email ping-pong for resubmitsDirect re-upload links
Hard to auditFull audit trail
99.5% uptime Business-day support Encrypted processing
See Pricing Read Blog

Frequently Asked Questions

IDs, passports, and certificates in PDF/JPG/PNG (multi-page) up to 25 MB.
Typically seconds. You’ll get a pass/fail email with detailed reason codes.
Yes. Files are encrypted, used only for validation, and retained per your policy.
The email lists what’s incorrect, missing, or expired and includes direct re-upload links for fast correction.